Privacy Policy
Last updated: September 1, 2026
Welcome to ReviewScan (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use ReviewScan.in, our QR-based customer feedback platform.
Information We Collect
Business Account Information
When a business creates an account, we may collect:
- Business name
- Owner name
- Email address
- Phone number
- Business location
- Subscription details
- QR code configuration
Customer Feedback
When customers scan a ReviewScan QR code, they may voluntarily provide:
- Star rating
- Feedback selections
- Written comments
- AI-assisted review edits
Providing personal information in feedback is optional unless specifically requested.
Technical Information
We automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Access time
- Website usage information
This helps us improve security and performance.
How We Use Your Information
We use information to:
- Provide the ReviewScan service
- Generate AI-powered review suggestions
- Display business analytics
- Improve customer experience
- Detect fraud and abuse
- Respond to support requests
- Comply with legal obligations
AI Processing
ReviewScan uses artificial intelligence to help generate review suggestions and summarize customer feedback.
Important:
- AI suggestions are editable.
- Customers remain in control.
- We do not automatically publish reviews.
- We instruct our AI systems not to invent customer experiences.
Third-Party Review Platforms
ReviewScan is not affiliated with Google unless explicitly stated.
Customers may choose to continue to Google or another review platform after reviewing AI-generated suggestions.
ReviewScan does not submit reviews on behalf of users.
Sharing Information
We do not sell personal information.
We may share information with trusted service providers such as:
- Cloud hosting providers
- AI providers
- Email providers
- Payment providers
- Analytics providers
These providers only receive information necessary to deliver their services.
Data Security
We use industry-standard security measures including:
- HTTPS encryption
- Secure authentication
- Access controls
- Security monitoring
- Regular backups
However, no online system is completely secure.
Data Retention
We retain information only as long as necessary to:
- Provide our services
- Meet legal requirements
- Resolve disputes
- Improve security
Your Rights
Depending on applicable law, you may request:
- Access to your information
- Correction of inaccurate information
- Deletion of eligible information
- Withdrawal of consent where applicable
To make a request, contact us at support@reviewscan.in.
Children's Privacy
ReviewScan is not intended for children under 13 without appropriate supervision or authorization.
Changes to this Policy
We may update this Privacy Policy periodically.
The latest version will always be available at reviewscan.in/privacy.